The Hive is looking for

Technical Support Helpdesk Level II – English Only

In order to strengthen our Help-Desk team, we are looking for a technical support specialist.
The job requires a good level of English (writing and speaking).
The project we are working on is a 24/7 project, candidates must be flexible and available to adapt to turning shifts (morning-afternoon-night).
We are seeking candidates with excellent interpersonal skills, willing to learn, improve themselves, and work both as a part of the team and as an individual.

BENEFITS
A competitive salary.
An including atmosphere that will let you grow both on the professional and human side.
Ongoing training and learning opportunities.
Internal break/lunch areas available for the team.

REQUIREMENTS & SKILLS
Knowledge of database management, API and Back-end operations
Basic knowledge of email activities
The ability to troubleshoot and manage simple software
A technical and logical thought process
A problem-solving attitude

PREFERRED QUALIFICATIONS
Mongodb / Robot 3T scripting
Postman / Open API (REST)
GraphQl
CRM (e.g. Servicenow) & ticketing system
Customer service experience
JavaScript, HTML5, CSS3, Angular, React, Bootstrap and Node.js
Swift, C, C++ and iOS environment

Comment postuler :
If this is you please send your resume to [email protected]

Ville : Tunis – Home working
Nom / Entreprise : The Hive SARL
Email : [email protected]
Tel / Fax : 28687979
Adresse : IMMEUBLE EMERAUDE BUREAU NB7 1 Les jardins du lac, Les berges du lac